Accessibility Policy

Our Commitment to Accessibility

Bear Rootz is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

We believe that the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Bear Rootz strives to conform to WCAG 2.1 Level AA standards.

We are committed to meeting or exceeding the requirements of:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act

Accessibility Features

We have implemented the following accessibility features on our website:

Navigation and Structure

• Consistent navigation throughout the website
• Clear page headings and logical content structure
• Skip navigation links to bypass repetitive content
• Descriptive page titles that identify the current page
• Logical tab order for keyboard navigation

Visual Design

• Sufficient color contrast between text and backgrounds
• Text that can be resized up to 200% without loss of functionality
• Content that does not rely solely on color to convey information
• Responsive design that works across different screen sizes and devices
• Clear focus indicators for keyboard navigation

Images and Media

• Alternative text (alt text) for meaningful images
• Decorative images marked appropriately to be ignored by screen readers
• Captions and transcripts for video content where applicable
• No content that flashes more than three times per second

Forms and Interactive Elements

• Clear labels associated with form fields
• Error messages that identify the field and describe the error
• Instructions provided for complex form inputs
• All functionality accessible via keyboard
• Adequate time to complete forms and transactions

Content

• Plain language used wherever possible
• Abbreviations and acronyms explained on first use
• Links with descriptive text that makes sense out of context
• PDF documents with accessibility features where applicable

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (such as JAWS, NVDA, VoiceOver, and TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Alternative input devices

Browser Compatibility

Our website is designed to work with current versions of major browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your preferred browser and keeping your assistive technology software up to date for the best experience.

Ongoing Efforts

We are committed to maintaining and improving the accessibility of our website. Our ongoing efforts include:

• Regular accessibility audits and testing
• Training for our content creators and developers on accessibility best practices
• Incorporating accessibility into our design and development processes
• Engaging with users who have disabilities to gather feedback
• Monitoring industry standards and updating our practices accordingly

Known Limitations

While we strive to ensure that all pages and content on our website are fully accessible, some content may not yet fully conform to WCAG 2.1 Level AA standards. We are actively working to identify and remediate any accessibility barriers.

Known limitations may include:

• Some older PDF documents may not be fully accessible. We are working to update these documents.
• Some third-party content or embedded features may have limited accessibility. We work with our partners to improve accessibility where possible.
• Some interactive 3D product visualizations may have limited accessibility. Alternative content descriptions are provided.

Third-Party Content

Our website may contain links to third-party websites or embedded content from third parties. We are not responsible for the accessibility of third-party content. However, we encourage you to contact the respective providers if you encounter accessibility issues with their content.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: accessibility@bearrootz.com
Phone: (702) 478-8586
Mail:
Bear Rootz
Attn: Accessibility Coordinator
6125 S. Valley View Blvd. #A
Las Vegas, NV 89118

When contacting us, please provide:

• The web address (URL) of the content you are having difficulty with
• A description of the problem you encountered
• The assistive technology you are using (if applicable)
• Your contact information so we can respond to you

We aim to respond to accessibility feedback within 5 business days and to resolve issues as quickly as possible.

Alternative Access

If you are unable to access any content or functionality on our website due to a disability, please contact us. We will work with you to provide the information or service you need through an alternative method.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a complaint with the appropriate regulatory body. In the United States, you may contact:

• The U.S. Department of Justice, Civil Rights Division
• The U.S. Access Board
• Your state's civil rights or accessibility enforcement agency

Updates to This Policy

We may update this Accessibility Policy from time to time to reflect changes in our practices or accessibility standards. Updates will be posted on this page with a revised "Last Updated" date.