Privacy Policy

1. Introduction

Bear Rootz ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bearrootz.com (the "Site") and use our services.

Please read this Privacy Policy carefully. By accessing or using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or apply to become a reseller
• Request product samples
• Place an order or make a purchase
• Subscribe to our newsletter or marketing communications
• Contact us with inquiries or feedback
• Submit testimonials or reviews
• Participate in surveys or promotions

This information may include:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, business type, job title, business license information, tax identification numbers
• Account Information: Username, password, account preferences
• Payment Information: Credit card numbers, billing address, payment history (processed through secure third-party payment processors)
• Communications: Records of correspondence, customer service inquiries, and feedback

2.2 Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders and sample requests
• Create and manage your business account
• Verify your business credentials and eligibility
• Communicate with you about orders, products, and services
• Send marketing and promotional communications (with your consent)
• Respond to your inquiries and provide customer support
• Improve our Site, products, and services
• Analyze usage trends and user preferences
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations and enforce our terms
• Personalize your experience on our Site

4. Legal Basis for Processing (For EEA Users)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information and context:

• Contract Performance: Processing necessary to fulfill our contract with you
• Legitimate Interests: Processing for our legitimate business interests, such as fraud prevention and improving our services
• Consent: Where you have given consent for specific processing activities
• Legal Obligation: Processing necessary to comply with legal requirements

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for the Site to function properly
• Analytics Cookies: Help us understand how visitors interact with our Site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to deliver relevant advertising

5.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Site may not function properly without cookies.

6. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, shipping, email delivery, and analytics
• Business Partners: With trusted partners for joint marketing initiatives or co-branded services
• Legal Requirements: When required by law, court order, or government request
• Protection of Rights: To protect our rights, property, safety, or the rights, property, and safety of others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit consent to share your information

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure storage of sensitive information
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable laws and regulations.

9. Your Privacy Rights

9.1 General Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent

9.2 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and share
• Right to delete your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

9.3 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.

10. Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Site and Services are not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our Site and Services, you consent to the transfer of your information to the United States and other countries where we operate.

13. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Our Site does not currently respond to "Do Not Track" signals because there is no industry standard for how to respond to such signals.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us at:

Bear Rootz
6125 S. Valley View Blvd. #A
Las Vegas, NV 89118
Phone: (702) 478-8586
Email: support@bearrootz.com

For privacy-specific inquiries, you may also email us at: privacy@bearrootz.com